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help.norton.com – Start Norton Help Remote Session

July 27, 2020 By trusted admin

Help Norton


  • To start a

    Norton

    Help Remote session, customers will need to enter their 6 digit PIN code provided by the Norton Support Agent and click Connect
  • Once a customer has entered their 6 digit Norton PIN, they can click “run” in the dialogue boxes that follow to actually begin the Norton Remote Help Session
  • Any customer with a Norton product can use the Norton Remote Connection system for support for their software, regardless of whether that software was in warranty or not

Customers who are having trouble with a Norton product can use the online support system to speak with a Norton agent for technical support. The Norton Remote Connect site is not available 24/7, but is limited to the hours that Norton agents are available to chat. While using Norton’s Remote Connect tool, customers are chatting live with a Norton agent, and their conversation will be monitored and recorded by Norton for future training purposes. The Norton Remote Connect tool is available to both customers who have Windows devices and those with Apple devices. During a Norton Remote Connect session, the customer will download a piece of software that will allow a Norton agent to connect to the customer’s computer from an outside location.

Help Norton Notes


  • Operated by Symantec Corporation
  • Provides expert advice in relation to Norton products
  • Available in languages other than English
  • Norton accepts all

    major credit cards

    when paying for their products

What is required to use the Norton Remote Connect Session?


Customers do use Norton Remote Connect at their own risk, and they are asserting that they own a legal Norton product license holder. Norton recommends that customers using Remote Connect make a backup of all of their files before using the system, as Norton will not be liable for any files that are lost while using this system.

To contact Help Norton About a Remote Connect Session

  • 1 (855) 815-2726

Primary References

  1. help.norton.com

Filed Under: Tech Media

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Andrew Ryan
Andrew Ryan
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Andrew joined Billy Sherwood in September 2017 from Lloyds Banking Group where he was a member of the Strategic Leadership Group and Managing Director leading businesses across Financial Institutions, Capital Markets and Financial Markets for eight years. Prior to Lloyds, Andrew held senior roles at a number of banking and investing firms including Morgan Stanley and AIG. He is a qualified chartered accountant.

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